End User License Agreement

Effective Date: April 1, 2026

Legacy Transcription Services, LLC

PLEASE READ THIS END USER LICENSE AGREEMENT ("AGREEMENT") CAREFULLY BEFORE ACCESSING OR USING NOTARE ("SOFTWARE"). By clicking "I Agree," completing account registration, or otherwise accessing or using the Software, you ("Licensee" or "You") agree to be bound by the terms of this Agreement. If you do not agree, do not access or use the Software.

This Agreement is entered into between Legacy Transcription Services, LLC, a Texas limited liability company ("Licensor"), and you, the individual or entity accepting these terms ("Licensee").

1. Definitions

1.1 "Software" means the Notare real-time legal transcription application, including all associated features, modules, hotkey systems, jurisdiction profiles, formatting engines, updates, and documentation provided by Licensor.

1.2 "Subscription" means a recurring license to access and use the Software for the term and tier selected during registration.

1.3 "Licensee" means the individual court reporter, paralegal, agency, or other entity that has registered for and is authorized to use the Software under this Agreement.

1.4 "Authorized User" means an individual natural person authorized by Licensee to access the Software under Licensee's account.

1.5 "Third-Party Services" means external services integrated with the Software, including but not limited to AssemblyAI automatic speech recognition services, for which Licensee is solely responsible for obtaining and maintaining separate accounts and agreements.

1.6 "Output" means any transcript, document, annotation, or other content generated through Licensee's use of the Software.

1.7 "Confidential Information" means all non-public technical, business, or proprietary information disclosed by Licensor in connection with this Agreement, including without limitation the Software's source code, architecture, formatting logic, and jurisdiction profile structure.

2. License Grant

2.1 Subject to Licensee's full compliance with this Agreement and timely payment of all applicable Subscription fees, Licensor grants Licensee a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Software solely for Licensee's internal professional transcription and court reporting purposes during the applicable Subscription term.

2.2 Individual Licensees ("Solo" tier) may use the Software on one (1) registered device per Subscription. Enterprise or Agency Licensees may designate Authorized Users up to the number of seats purchased under their Subscription.

2.3 Licensee may not resell, relicense, distribute, or otherwise transfer access to the Software to any third party without Licensor's prior written consent.

3. Restrictions

Licensee shall not, and shall not permit or facilitate any third party to:

• Copy, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works of the Software or any component thereof;
• Remove, alter, or obscure any proprietary notices, trademarks, copyright notices, or other markings on or within the Software;
• Use the Software to develop a competing product or service, or to benchmark the Software against a competing product without Licensor's prior written consent;
• Share, sublicense, rent, lease, loan, or transfer the Software or any access credentials to any third party;
• Circumvent, disable, or tamper with any access controls, authentication systems, or license enforcement mechanisms;
• Use the Software in any manner that violates applicable law, court rules, professional ethics obligations, or confidentiality requirements governing legal proceedings;
• Aggregate, scrape, or harvest data from the Software or its interfaces by automated means;
• Use the Software to transmit or process classified, privileged, or sealed materials in violation of applicable court orders or confidentiality agreements without appropriate authorization.

4. Subscription, Fees, and Payment

4.1 Access to the Software requires a paid Subscription. Licensor offers tiered Subscription plans as published on the Licensor's website or order form, subject to change upon notice.

4.2 Subscriptions renew automatically at the end of each Subscription term (monthly or annual, as selected) unless Licensee cancels prior to the renewal date in accordance with Section 4.4.

4.3 All fees are due in advance and are non-refundable except as expressly set forth in Section 9 (Termination) or as required by applicable law. Licensor reserves the right to suspend access to the Software if fees are not paid when due.

4.4 Licensee may cancel a Subscription at any time through the account management portal. Cancellation takes effect at the end of the then-current billing period. Upon cancellation, Licensor will issue a refund equal to one (1) month of the applicable Subscription fee. No additional partial-period refunds are provided.

4.5 Licensor reserves the right to modify Subscription pricing upon at least thirty (30) days' written notice to Licensee. Continued use of the Software after the effective date of a price change constitutes acceptance of the new pricing.

5. Third-Party Services and Pass-Through Costs

5.1 The Software integrates with Third-Party Services, including AssemblyAI's automatic speech recognition platform. Use of Third-Party Services is subject to the separate terms and privacy policies of those providers. Licensor is not a party to and is not responsible for those agreements.

5.2 Licensee is solely responsible for establishing, maintaining, and paying for any accounts required by Third-Party Services. Licensor does not markup or resell Third-Party Service costs; such costs are billed directly to Licensee by the applicable provider.

5.3 Licensor makes no warranty regarding the performance, availability, or accuracy of Third-Party Services and shall not be liable for any failure, interruption, error, or cost arising from Third-Party Services.

6. Intellectual Property

6.1 The Software, including all source code, object code, algorithms, formatting logic, jurisdiction profile architecture, hotkey systems, user interface design, and documentation, is and shall remain the exclusive intellectual property of Licensor. This Agreement conveys no ownership interest in the Software to Licensee.

6.2 Licensee retains all rights, title, and interest in and to the Output generated through Licensee's use of the Software. Licensor claims no ownership of Licensee's transcripts or other Output.

6.3 Licensee grants Licensor a limited, non-exclusive license to use anonymized, aggregated Output data solely for purposes of improving the Software's accuracy and performance. Licensor shall not use individually identifiable Output or case-specific content for any purpose without Licensee's express written consent.

6.4 All trademarks, service marks, logos, and trade names associated with the Software are the property of Licensor. Licensee is granted no right to use Licensor's marks without prior written permission.

7. Data, Privacy, and Confidentiality

7.1 Licensor's collection and use of personal data in connection with the Software is governed by the Notare Privacy Policy, incorporated herein by reference.

7.2 Licensee acknowledges that transcription of legal proceedings may involve privileged, confidential, or sensitive information. Licensee is solely responsible for ensuring that use of the Software complies with all applicable confidentiality obligations, court orders, professional responsibility rules, and privacy laws, including but not limited to HIPAA where applicable.

7.3 Licensor implements commercially reasonable technical and organizational measures to protect data processed through the Software. However, Licensor does not guarantee that the Software or related infrastructure is impervious to unauthorized access, and Licensor shall not be liable for any data breach arising from circumstances outside Licensor's reasonable control.

7.4 Licensee agrees to maintain the confidentiality of Licensor's Confidential Information and not to disclose it to any third party without Licensor's prior written consent. This obligation survives termination of this Agreement.

8. Disclaimers of Warranty

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LICENSOR EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

LICENSOR DOES NOT WARRANT THAT: THE SOFTWARE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF SECURITY VULNERABILITIES; THE SOFTWARE WILL MEET LICENSEE'S REQUIREMENTS OR PRODUCE TRANSCRIPTS THAT SATISFY ANY PARTICULAR JURISDICTIONAL STANDARD; THE AUTOMATIC SPEECH RECOGNITION OUTPUT GENERATED THROUGH THIRD-PARTY SERVICES WILL BE ACCURATE, VERBATIM, OR LEGALLY SUFFICIENT WITHOUT LICENSEE'S REVIEW AND CORRECTION; OR THAT ANY DEFECTS IN THE SOFTWARE WILL BE CORRECTED.

LICENSEE ACKNOWLEDGES THAT ASR-GENERATED TEXT REQUIRES HUMAN REVIEW AND CORRECTION BY A QUALIFIED COURT REPORTER OR TRANSCRIPTIONIST BEFORE USE AS AN OFFICIAL LEGAL RECORD. THE SOFTWARE IS A TOOL TO ASSIST QUALIFIED PROFESSIONALS, NOT A SUBSTITUTE FOR PROFESSIONAL JUDGMENT.

9. Limitation of Liability

9.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LICENSOR, ITS OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY: INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR ANTICIPATED SAVINGS; DAMAGES ARISING FROM ERRORS OR OMISSIONS IN ASR OUTPUT OR IN TRANSCRIPTS PRODUCED USING THE SOFTWARE; SANCTIONS, PENALTIES, OR PROFESSIONAL DISCIPLINE ARISING FROM LICENSEE'S USE OF THE SOFTWARE; OR LOSS OR CORRUPTION OF DATA — WHETHER OR NOT LICENSOR WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY.

9.2 LICENSOR'S TOTAL CUMULATIVE LIABILITY TO LICENSEE FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY LICENSEE TO LICENSOR IN THE ONE (1) MONTH IMMEDIATELY PRECEDING THE CLAIM.

9.3 Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, Licensor's liability shall be limited to the maximum extent permitted by law.

10. Indemnification

Licensee agrees to defend, indemnify, and hold harmless Licensor and its officers, members, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Licensee's use of the Software in violation of this Agreement;
• Licensee's use of the Software in violation of any applicable law, court rule, professional ethics rule, or confidentiality obligation;
• Any Output produced by Licensee and submitted as an official legal record;
• Any breach by Licensee of its representations, warranties, or obligations under this Agreement;
• Claims by Authorized Users arising from Licensee's management of access credentials or account permissions.

11. Term and Termination

11.1 This Agreement is effective upon Licensee's acceptance and continues for the duration of Licensee's active Subscription unless earlier terminated as provided herein.

11.2 Licensor may suspend or terminate Licensee's access to the Software immediately, without notice or refund, upon Licensee's material breach of this Agreement, including but not limited to non-payment, attempted reverse engineering, or unauthorized distribution of access credentials.

11.3 Either party may terminate this Agreement at any time upon thirty (30) days' written notice. In the event of termination by Licensor without cause, Licensor shall provide a pro-rated refund of prepaid Subscription fees for the unused portion of the then-current term.

11.4 Upon termination or expiration, Licensee's license to use the Software ceases immediately. Sections 3, 6, 7.4, 8, 9, 10, 12, and 13 shall survive termination.

11.5 Following termination, Licensor will retain Licensee's account data for thirty (30) days to facilitate export, after which Licensor may delete such data in accordance with its data retention policies.

12. Governing Law and Dispute Resolution

12.1 This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles.

12.2 Any dispute, claim, or controversy arising out of or relating to this Agreement shall first be submitted to non-binding mediation administered by a mutually agreed mediator in Texas. If mediation fails to resolve the dispute within sixty (60) days of initiation, the parties consent to the exclusive jurisdiction of the state and federal courts located in Texas for resolution of such dispute.

12.3 Notwithstanding the foregoing, Licensor may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm resulting from actual or threatened misappropriation of Licensor's intellectual property.

12.4 THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL IN CONNECTION WITH ANY DISPUTE ARISING OUT OF OR RELATING TO THIS AGREEMENT.

13. General Provisions

13.1 Entire Agreement. This Agreement, together with the Privacy Policy and any applicable order form or Subscription confirmation, constitutes the entire agreement between the parties with respect to the Software and supersedes all prior agreements, understandings, and representations.

13.2 Amendment. Licensor may amend this Agreement upon thirty (30) days' written notice to Licensee. Continued use of the Software after the effective date of any amendment constitutes acceptance. If Licensee does not accept an amendment, Licensee must cancel the Subscription before the effective date.

13.3 Waiver. No failure or delay by either party to exercise any right under this Agreement shall constitute a waiver of that right.

13.4 Severability. If any provision of this Agreement is found invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force.

13.5 Assignment. Licensee may not assign or transfer this Agreement or any rights or obligations hereunder without Licensor's prior written consent. Licensor may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of its assets upon written notice to Licensee.

13.6 Notices. All notices under this Agreement shall be in writing and delivered by email with confirmation of receipt, or by certified mail to the address on file. Notices to Licensor shall be sent to: [email protected]

13.7 Force Majeure. Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control, including natural disasters, acts of government, telecommunications failures, or third-party service outages.

13.8 No Agency. The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, franchise, or employment relationship.

13.9 Export Compliance. Licensee agrees to comply with all applicable U.S. export control laws and regulations in connection with the Software.